Reviews for WOK HEY Our Tampines Hub

Xiu Ling

May 23, 2026

5

Tried their Truffle Fried Rice MAX and Truffle Udon MAX. Loved how there were Smoked Turkey Ham, Cranberries and Macadamia Nuts. Very good combination. Ordered online and collection was swift.

Wei Jie

May 23, 2026

1

Ordered the egg fried rice with crab meat and Chinese sausage but in the end the crab meat was nowhere to be found. This is really disappointing and unacceptable given that you allow customers to customise their orders, which means you must have a system in place that prompts your staff to double check that the order is completed as per ordered/customised. Furthermore, every extra ingredient added is extra cost for the customer and it’s really upsetting when the order received turned out to be not meeting the basic expectation. The food is nice but you also really need to improve in this other very important aspect of the business.

Valerie

May 23, 2026

1

Ordered chicken fried rice with additional Edamame from Tampines One but was given only plain fried rice! Just eating plain fried rice without any ingredients and I paid $7.90 for that! This is horrible!

Umar

May 23, 2026

4

Price was decent and food was alright. I really like their packaging as it is really easy for us to eat. Staff is friendly and waiting time for takeout was within 10 minutes as well.

Tiffany

May 23, 2026

1

Ordered their food thru their shop. Their management was terrible. How could they allowed customers to cut queue at the first place? I can see their orders are super messed up. Someone order after me is taking the food earlier …

Suhaimi

May 23, 2026

5

Ordered the CNY menu abalone fried rice and it’s so good! Love the generous portion of delicious rice filled with many abalone! The ordering is simple and via online so it saves me time in waiting! Wok hey is my go to for delicious stir fry Chinese dish.

Rachel

May 23, 2026

5

Their egg fried rice is consistently delicious, although waiting times can be slightly long. I've found that ordering ahead (online via their website) helps to circumvent this. …

Qadir

May 23, 2026

5

Ordered the National Day Edition Crab Meat Laksa Fried Rice Max ($11.80). Very yummy 😋. Best to order directly through their website to save time, get SMS once it's ready for collection as waiting times may be longer especially during peak meal hours. …

Priya

May 23, 2026

1

I could have given a 5-star rating, but this was one of the worst experiences I’ve had at a Wok Hey outlet and it was my first time buying food from the Tampines Hub branch. …

Oscar

May 23, 2026

1

Im facing exactly the same situation as the previous reviewer. Online website said less than 10min. Hence i ordered. When i come to store 10-20min waiting time signage shows. Fine i go somewhere else and come back. After 25min still got no …