WOK HEY Our Tampines Hub at Our Tampines Hub
Location: 1 Tampines Walk, #01-82A Our Tampines Hub, Singapore 528523
Floor 1 · Our Tampines Hub
Customisable Asian stir-fry bowls with wok hei at Our Tampines Hub.
Customisable Asian stir-fry bowls with wok hei at Our Tampines Hub.
WOK HEY is a homegrown chain that puts the art of wok cooking into the hands of the diner, offering customisable stir-fry bowls with that essential wok hei. Diners choose their base of rice or noodles, pick a protein, select vegetables, and finish with a sauce, all of which get tossed together in a blazing hot wok. The Our Tampines Hub outlet brings this build-your-own concept to one of the east's busiest community hubs. The menu spans Asian-inspired sauces such as sambal chilli, black pepper, and teriyaki, alongside proteins like chicken, beef, shrimp, and tofu. Signature bowls are available for those who prefer curated combinations, and sides like gyoza and edamame round out the meal. The open kitchen allows diners to watch the wok masters at work, adding a bit of theatre to the everyday lunch run. For a quick, satisfying meal that captures the soul of Asian stir-fry cooking, WOK HEY delivers consistently. Head to Our Tampines Hub and let the wok do the talking.Operating Hours
Overall Rating
Based on 187 Google reviews
Mall Ranking
Based on customer ratings
food Ranking
Based on customer ratings
Negative Reviews
Wei Jie
Ordered the egg fried rice with crab meat and Chinese sausage but in the end the crab meat was nowhere to be found. This is really disappointing and unacceptable given that you allow customers to customise their orders, which means you must have a system in place that prompts your staff to double check that the order is completed as per ordered/customised. Furthermore, every extra ingredient added is extra cost for the customer and it’s really upsetting when the order received turned out to be not meeting the basic expectation. The food is nice but you also really need to improve in this other very important aspect of the business.
Valerie
Ordered chicken fried rice with additional Edamame from Tampines One but was given only plain fried rice! Just eating plain fried rice without any ingredients and I paid $7.90 for that! This is horrible!
Tiffany
Ordered their food thru their shop. Their management was terrible. How could they allowed customers to cut queue at the first place? I can see their orders are super messed up. Someone order after me is taking the food earlier …
Positive Reviews
Xiu Ling
Tried their Truffle Fried Rice MAX and Truffle Udon MAX. Loved how there were Smoked Turkey Ham, Cranberries and Macadamia Nuts. Very good combination. Ordered online and collection was swift.
Umar
Price was decent and food was alright. I really like their packaging as it is really easy for us to eat. Staff is friendly and waiting time for takeout was within 10 minutes as well.
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Photo Gallery
WOK HEY Our Tampines Hub
Wok Hey Storefront
A brightly lit Wok Hey storefront with a yellow tiled facade and a prominent "WOK HEY" logo. Digital screens display menu items, including "BLACK PEPPER FRIED RICE". A customer is ordering at the counter, where staff members in yellow uniforms are visible. A QR code for ordering is displayed.
Wok Hey Storefront
A brightly lit storefront with yellow tiled walls and a prominent
Wok Hey
The exterior of a Wok Hey food stall with a prominent illuminated sign. Digital menu boards are displayed above the counter, showing food items and prices. Staff members are visible behind the counter preparing orders, and a child is standing at the counter. Yellow social distancing markers are on the floor.
Noodles with Sliced Chicken
A close-up studio shot of a serving of noodles topped with sliced, glazed chicken breast. The noodles are mixed with scrambled egg and leafy green vegetables. The dish is presented against a white background.
Chicken Fried Rice
A close-up studio shot of a serving of chicken fried rice topped with sliced grilled chicken breast. The fried rice is a reddish-brown color and contains visible pieces of egg and green onions. The chicken slices are glossy and appear to be glazed.
Chicken and Rice Dish
A cylindrical mound of yellow fried rice with visible cucumber pieces is topped with several slices of grilled chicken breast. The background features a dark blue wavy pattern with small illustrations of a house, a toy car, and fireworks.
Noodle and Beef Stack
A close-up studio shot of a stack of thick, glossy noodles layered with stir-fried beef and vegetables, presented against a white background. The dish is artfully arranged to resemble a layered tower, with the rich brown beef slices forming the top. Green pieces of scallion or bok choy and white cabbage are interspersed between the noodle layers, along with what appear to be mushrooms or other savory ingredients. The noodles are coated in a glistening sauce, suggesting a savory and perhaps slightly sweet flavor profile. The overall presentation is clean and appetizing, highlighting the textures and colors of the ingredients.
Instant Noodles with Vegetables
A block of instant noodles with visible pieces of green leafy vegetables, such as bok choy, interspersed within the noodles. A red oval sticker with a white border is placed on the right side of the noodles, featuring a pyramid graphic and the text "HEALTHIER CHOICE" and "Lower in calories".
Noodles with Vegetables
A close-up studio shot of a mound of noodles mixed with chopped vegetables, including cabbage and red onion, coated in a glossy sauce. The dish is presented against a plain white background.
Noodles with Bok Choy
A close-up studio shot of a portion of noodles mixed with bok choy. A red oval sticker with a pyramid graphic and the text "HEALTHIER CHOICE" and "Lower in calories" is placed on the right side of the dish.
Shrimp and Noodles
A close-up studio shot of a tower of noodles topped with shrimp. The noodles are thick and appear to be coated in a savory sauce. Mixed within the noodles are pieces of green cabbage and scrambled egg. Five large, pink shrimp are piled on top of the noodle tower. The background is white.
Shrimp Fried Rice
A serving of shrimp fried rice topped with several cooked shrimp. A red oval label on the right side of the image reads "Healthier Choice" with a pyramid graphic and the text "Higher in wholegrains".
Noodle Dish
A close-up studio shot of a square-shaped serving of noodles with cabbage and what appears to be chicken or tofu. The noodles are thick and coated in a light brown sauce. The dish is presented against a white background.
Crab Fried Rice
A serving of crab fried rice, topped with a generous portion of lump crab meat. The fried rice is made with white rice, scrambled eggs, and chopped green onions.
Crab Meat Noodles
A close-up studio shot of a cylindrical serving of noodles topped with a generous portion of lump crab meat. The noodles appear to be a thick, chewy variety, coated in a glossy brown sauce. Mixed within the noodles are visible pieces of scrambled egg, green onions, and possibly cabbage. The crab meat is white and flaky, piled high on top of the noodle base. The background is pure white, isolating the food item.
Beef and Egg Fried Rice
A close-up studio shot of a cylindrical serving of fried rice topped with thinly sliced beef. The fried rice appears to be made with white rice, scrambled eggs, and chopped green onions. The beef slices are dark brown and glossy, arranged in a fanned-out pattern on top of the rice. The background is pure white.
Fried Rice
A close-up studio shot of a cylindrical serving of fried rice, likely with shrimp and scallions, against a white background.
Takeout Box with Sliced Meat and Rice
A white takeout box is filled with rice and topped with several slices of glistening, pan-fried meat, possibly pork belly or sausage. A sprig of fresh parsley garnishes the meat. The meat is browned and appears to have a slightly crispy exterior. The rice is mixed with what looks like finely chopped vegetables or spices. The box is open, revealing the meal inside.
Wok Hey Cup
A hand holds a white paper cup with the Wok Hey logo and name printed on it. The logo features a stylized wok with a spatula. Social media icons for Facebook and Instagram are visible at the top, along with the handle "wokheysg".
Chicken Fried Rice
A close-up shot of chicken fried rice being scooped from a white takeout container with a white plastic spoon. The rice appears to be mixed with pieces of chicken, scrambled egg, and green onions.
Receipt
A receipt from Wok Hey Our Tampines Hub shows an order for Egg Fried Rice (Chicken) and an additional item with chilli. The total including GST is 6.90. The receipt also includes order and receipt numbers, date and time, and payment method.
Wok Hey Counter
A brightly lit food stall with a yellow tiled wall and a large illuminated sign that reads "WOK HEY". Below the sign are digital menus displaying food items and prices. Two employees in yellow shirts with "WOK HEY" printed on them are visible behind a glass counter, preparing food. A promotional poster for "Prosperity Yusheng" is displayed. Stacks of egg cartons are visible to the right.
Wok Hey Food Container
A close-up shot of a white food container with the 'WOK HEY' logo and branding. The logo features a stylized wok with a spatula and three yellow dots. Social media icons for Facebook and Instagram are visible at the top, along with the handle 'wokheysg'. The container appears to be stacked with other similar containers, some of which are wrapped in plastic.
Kitchen Staff Preparing Food
Three staff members in yellow t-shirts and black caps are working in a kitchen. The walls are tiled in yellow. One staff member in the foreground is adding seasoning to a wok filled with fried rice. Another staff member is stir-frying in a wok. In front of the counter, there are several takeout bags with the logo "WOK HEY". Stacks of egg cartons are visible in the background. A red circular sign with white text is partially visible at the top right.
Noodles in a Takeout Box
A close-up shot of noodles with chunks of meat and vegetables in a white takeout box. Chopsticks are holding a portion of the noodles. The background shows a hint of a Christmas tree.
Crab Fried Rice
A close-up shot of crab fried rice on a spoon, with a plate of the same dish in the background. The rice appears to be mixed with scrambled eggs, shredded crab meat, and chopped cucumber. A soft-boiled egg with a runny yolk is partially visible in the foreground. A yellow cup or bowl is out of focus in the upper right corner.
Beef Fried Rice
A close-up shot of beef fried rice in a white takeout box. The rice is mixed with pieces of beef, scrambled egg, and green onions.
Staff preparing takeaway orders
A staff member wearing a yellow t-shirt with the logo "HEY wokheysg" and a black cap is preparing takeaway orders. The orders are packaged in yellow containers with the same logo and placed in plastic bags. A payment terminal is visible on the counter. The background shows yellow tiled walls and stacks of containers.
Wok Hey Container
A white take-out container with the logo and name "WOK HEY" printed on it. The logo features a stylized wok with a spatula.
Wok Hey Food Stall
A food stall with bright yellow tiled walls and a prominent "WOK HEY" sign. Staff in yellow t-shirts are preparing food behind a counter. Digital screens display menu items and ordering instructions.
Stir-frying Noodles
A person in a yellow shirt and black apron is stir-frying noodles in a large wok. The noodles are mixed with broccoli, sausage, and egg. A large ladle is being used to stir the ingredients.
Egg Fried Rice with Chicken and Edamame
A yellow container with a white label showing a food order. The label reads: In-Store 44570021, 18/10/2024 17:02:45, Egg Fried Rice (Chicken), 蛋炒饭(鸡), Edamame, 毛豆, 1 of 1 Tampines 1. There are also recycling symbols at the bottom of the container. The container is on a wooden surface.
Noodles with Beef and Vegetables
A close-up shot of a takeout container filled with noodles, pieces of beef, and chopped vegetables including cabbage and red onion. The dish appears to be coated in a savory sauce.
GrabFood Order Receipt
A GrabFood order receipt showing pick-up details and food items. The order number is GF-063, with pick-up scheduled for 21:06. It was ordered at 20:47 on Friday, July 23rd. The order includes one item for Bob: Egg Fried Rice with Seasoned Prawns. Add-ons include Broccoli and a choice of rice, with Premium Japanese Rice selected. The dish is also noted as having chili. The customer requested no cutlery.
Noodles in a Takeout Box
A close-up shot of noodles with vegetables in a white takeout box. The noodles are thin and yellow, mixed with pieces of cabbage and onion. Some sesame seeds are visible. The inside of the box shows some smudges and food residue.
Wok Hey branded merchandise
A close-up shot of Wok Hey branded merchandise, likely bowls or containers, packaged in plastic. The packaging features the Wok Hey logo and social media handles. The merchandise itself is decorated with a colorful illustration depicting Singapore landmarks like Marina Bay Sands and the Merlion, alongside cartoonish figures wearing masks and protective gear, suggesting a theme related to public health or a specific event.
Counter with waiting time sign and menu
A counter with a sign indicating an estimated waiting time of less than 10 minutes after ordering. A menu is displayed on the counter, showing various food items and prices. A person in a yellow t-shirt with a logo is standing behind the counter.
Receipt
A receipt from WOK HEY Tampines 1. It lists an order for Egg Fried Rice (Chicken) and Edamame. The total amount including GST is 7.90.
Wok Hey Takeout Container
A white takeout container with the Wok Hey logo and social media handles is placed on a wooden surface. A pair of chopsticks in plastic packaging rests on top of the container. The logo features a stylized wok with lines representing food. The social media handles are for Facebook and Instagram, with the username "wokheysg".
Wok Restaurant
A view inside a Wok restaurant with staff preparing food behind a counter. A digital display shows '624'. A menu board above displays options like Fried Rice and Shanghai Rice with prices. Customers are seen ordering and waiting. The restaurant has yellow tiled walls and prominent "WOK" branding.
Fried Rice
A white takeout box filled with fried rice. The rice is mixed with scrambled egg, green onions, and pieces of meat. A dollop of dark red chili paste is on the right side of the box.
Wok Hey Signage
A close-up shot of the Wok Hey restaurant signage, featuring the brand name in large white illuminated letters against a yellow tiled wall. Below the name, digital menu boards display images of food items. One board shows a dish labeled 'ND-CRAFTED OKED CHEESY EN BRATWURST', and another displays 'TRUFFLE FRIED RICE MAX 12.8'. A QR code and instructions to 'SKIP THE QUEUE' are also visible.
Wok Hey Menu and Safety Information
A bright yellow wall with the Wok Hey logo and illuminated text. Below the logo are digital menu boards displaying various rice and noodle dishes with prices and images. To the right, a screen shows animated figures. A yellow banner at the bottom provides safety instructions and ordering information, including a QR code.
Takeaway Food Containers
Several yellow food containers with black and yellow branding that says "WOK HEY" are sealed in clear plastic bags. In the background, a person in a yellow shirt is visible behind a counter, and stacks of egg cartons are on a shelf.
Abalone Fried Rice
A serving of abalone fried rice is presented on a plate with black and white stripes. The fried rice is topped with several pieces of abalone and a small portion of a dark red condiment in the center. A yellow takeout container with the words "WOK HEY" and a dragon design is visible in the background, along with red envelopes decorated with dragon motifs.
Wok Cooking
A person wearing a yellow t-shirt with the logo
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