165 Google reviews
Showing 165 review samples from Google Maps.
Vanessa
Today on 01 May 2024, around 1345 PM, I ordered 2 milk tea (order number 39). It was a long Q so we tried to know the menu before ordering with staff but there was no menu scan. So when it came to our turn, we had to try browsing the menu …
Khai
worst CS outlet, took my order wrongly. Waiting time for drinks took almost 20mins when there’re 5 services crew. 1 person preparing drink only whereby there are 3 pax orders. …
Cassandra
The Manager with glasses at the order counter was super rude today! talk very loud and super fast at the same time expected customers to understand her poor English pronunciation. I managed to tell her to talk softer next time after I took my drinks lol
Rizal
Staff: ⭐️⭐️⭐️⭐️⭐️ Taste: ⭐️⭐️⭐️⭐️⭐️ Waiting Time: ⭐️⭐️⭐️⭐️⭐️ …
Li Ann
Can’t thank you guys enough !!Wang Xin and Louis for the amazing customer service for my Peanut green milk tea , thank you for the uhhh amazing help 😉😉😉 thank you guys for what you did there ! If you know you know 😝😝Only you guys know what …
Jun Jie
👎👎👎 damn slow service waited almost 20mins for one cup of drink when there wasn’t even alot of customers. they collate so many cups at the counter but didn’t pack and didn’t call the numbers which i don’t understand why? are they trying to …
Farah
Absolutely unacceptable service. I asked Huilin for a simple recommendation, and her attitude was shockingly rude like I was wasting her time just by speaking to her. No smile, no effort, just cold and dismissive. If you don’t want to help …
Yi Xuan
So disappointed that the red bean amount in the Matcha Latte RB drink was so little! Just one sip AND ALL GONE! Unlike the photo, showing 1/4 a 1/3 cup - the amount in my cup was probably a spoonful at most! Not worth at all. Already …
Marcus
Staff here were new and not sure how to do things, took a little bit of time to help me, but generally koi is koi and still one of the best bbt!
Pei Shan
Poor time management indeed. There were many cups at the counter which I thought was a bulk order. After an almost ten minute wait, I approached the counter. She asked for my number which I showed and she passed me a cup from the many cups …