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Rating Summary

3.5

247 Google reviews

5
40%
4
21%
3
10%
2
4%
1
24%

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Reviews for Koi Thé (Bedok Mall)

Showing 247 review samples from Google Maps.

Rizal

Rizal

5

My favourite millennials bubble tea store of all time. No extra costs for zero Ice as well. 👍👍👍👍 …

Li Ann

Li Ann

1

Visited koi Bedok Mall at 13:36 this afternoon. There wasn’t any queue but 3 groups of customers waiting outside. Knowing my number is next I headed into the store. But to my dismay a staff raised her voice telling me the waiting area is …

Jun Jie

Jun Jie

1

WORST CUSTOMER SERVICE EVER! STORE MANAGER CHEE YANG TOLD CUSTOMER THAT THEIR TASTE GOT PROBLEM!

Farah

Farah

1

Worst ever outlet. Took online orders for more than 20 cups and make the customers wait for 30 mins. When asked how long it will take, no response like robots. Poor attitude and extremely horrible service. …

Yi Xuan

Yi Xuan

1

very slow. no toppings in my drink and taking longer than McDonald's at 6pm

Marcus

Marcus

1

Very very slow service. Waited almost 20 mins for my 1 drink. Seems like they only focus on delivery orders. The guy who was preparing the drinks are seen wearing a super dirty apron. Hygiene is definitely an issue.

Pei Shan

Pei Shan

3

Very slow service. Though the milk tea was good. One thing that i liked about them is that They are trying to have greener options for carrying your tea.

Hafiz

Hafiz

1

In this digital age, Koi fails to keep up with the competition. The app has terrible UI and the redemption of rewards doesn't make sense. For example, why can't a user redeem the rewards in-app rather then being required to scan a QR code …

Sharon

Sharon

1

I ordered a buckwheat milk tea with buckwheat chew chew topping but i received golden bubble walau second time sia this service

Derek

Derek

1

The service not so friendly as I face some issues with unable to redeem the voucher the service crew asked me to reQ to void the order . And I ask if order Void I need to ReQ again? The service informed yes. It was so long Q and ask me to ReQ